Business analyst

At BrisDoc, we provide compassionate and high-quality healthcare services, and we are looking for a skilled and driven Business Analyst to join our team.

This is an exciting opportunity to partner with colleagues across the organisation and to deploy a range of business analysis methods, tools, and techniques to support continuous improvement in services and functions. As a Business Analyst at BrisDoc, you will work closely with various teams, driving the analysis and collection of information and creating recommendations for service improvements.

Our ideal candidate will have a strong background in business analysis, with experience in agile methodologies, business improvement processes, and stakeholder management.


Main duties of the job

1. Business Analysis: Investigating problems/opportunities within existing & new services. Lead the analysis to develop actionable recommendations.
2. Business Improvement: Analyse current services, functions, processes & identify and implement opportunities for optimisation.
3. Business Modelling: Model complex situations across business functions or programmes. Gather insights from stakeholders and communicate modelling results clearly.
4. Business Process Testing: Create test cases, establish traceability records, ensure the integrity of requirements throughout the testing process.
5. Digital Perspective: Apply digital understanding to all aspects of business analysis to drive innovation and efficiency.
6. Innovation: Lead and enable others to innovate, driving continuous improvement in processes and systems.
7. Requirements Definition & Management: Facilitate the setting of business priorities for high complexity change initiatives and lead requirements analysis to implement changes to programme scope.
8. Stakeholder Management: Influence and manage relationships with stakeholders at all levels. Build long-term strategic relationships and maintain clear, regular communication.
9. Testing: Define test condition requirements, work according to test plans, and interpret and execute test cases, highlighting risks and analysing results.
10. User Focus: Collaborate with users, representing their needs in cross-functional teams. Understand and differentiate between user needs and desires.


About us

BrisDoc is an employee-owned social enterprise based in south Bristol that has been providing NHS healthcare for over 20 years. Serving more than 1 million patients across Bristol, North Somerset, and South Gloucestershire, BrisDoc offers a range of primary care services.


Job responsibilities

Key Capabilities:

1. Business Analysis: Can take responsibility for investigative work into problems and opportunities in existing and new services/functions.
2. Business Improvement: Know how to analyse current services/function and processes and can identify and implement opportunities to optimise these.
3. Business Modelling: Can model more advanced and complex situations across more than one business function or programme.
4. Business Process Testing: Can take responsibility for the creation of test cases.
5. Digital Perspective: Have the ability to apply a digital understanding to your work.
6. Innovation: Can lead others to innovate in their work as well as enabling them to innovate on their own.
7. Stakeholder management: Can influence stakeholders and manage relationships effectively.
8. Testing: Can define test condition requirements.
9. User focus: Know how to collaborate with users and can represent users in other disciplines.


Person Specification

Mandatory Skills:

1. Analytical Thinking
2. Communication
3. Problem-Solving
4. Process Mapping and Tool Proficiency
5. Stakeholder Management
6. Attention to Detail
7. Technical Literacy
8. Adaptability
9. Business Acumen
10. Documentation

Desirable Skills:

1. Data Analysis
2. Project Management Basics
3. Methodologies
4. Facilitation Skills
5. Advanced Process Mapping and Tools
6. Change Management Knowledge
7. Industry Knowledge
8. Critical Thinking

Optional Skills (Nice-to-Have):

1. Certifications
2. UX/UI Awareness


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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