This role is based in the Integrated Discharge Team which sits within Rotherham hospital.
It is a fast-paced role that is based in location 5 days a week. This role does not offer the opportunity for hybrid/flexible working as cover is needed in location, Monday to Friday between the hours of 9-5pm.
As a Business Support Assistant, you will help us to deliver excellent customer service to both colleagues and customers. You will be experienced in communicating with people using a variety of methods including telephone, email and letter.
You will need to demonstrate excellent organisational skills, attention to detail and the ability to work both as a team and on your own initiative.
Shortlisting will be based on the criteria listed below:
* Experience of dealing with customer enquiries e.g., at reception, over the telephone, via email.
* Demonstrates accuracy in the set up and production of non-standard letters, templates, spreadsheets, documentation, update and maintain databases and produce management information.
* Experience of working within a compliance-based environment adhering to policies and procedures.
* Provide support including but not limited to booking rooms, arranging hybrid meetings, sending out invitations and producing materials.
This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).
Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.
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