Personal Assistant - Community Paediatrics
The post holder will work autonomously and as part of a team, to provide a full and comprehensive PA service to Consultant Paediatrician(s) and/or other medical staff. The role will cover all aspects of secretarial, administrative and organisational support.
Please note this vacancy may close early if a high volume of applications is received; we advise you submit your application early to avoid disappointment.
Main duties of the job
1. Provide a full administrative and secretarial service to Consultant(s)/other medical staff.
2. Responsible for producing high quality, accurate text using equipment provided in accordance with defined timescales.
3. Compose routine self-generated correspondence, when appropriate.
4. Act as first point of contact for telephone and email enquiries, screening calls and liaising appropriately.
5. Access various information systems for administrative details and update administrative notes when/if necessary.
6. Prepare agendas, take minutes and distribute notes of meetings, including typing up group discussions and interviews as necessary and recording follow-up actions as required.
7. Maintain diary of medical staff as required, booking appointments and meetings on own initiative when/if necessary.
8. Process prescription requests/changes and liaise with GPS, Consultants, and parents regarding this.
9. Involvement in the recruitment/interview process of secretarial/clerical staff as required.
10. Training and supervising new staff, offering guidance and support.
11. Sort and prioritise all incoming mail and e-mail, distributing as appropriate and in a timely manner.
About us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Job responsibilities
Please see the attached job description and person specification for further information on the role.
Person Specification
Qualifications
* Able to demonstrate a good level of English Language and grammar commensurate with composing own letters/reports and ability to correct other correspondence as appropriate.
* RSA Stage 3 or equivalent qualification in word-processing.
Experience
* Experience in administration duties and provision of secretarial support to Senior Managers/Directors or Health Care Professionals.
* Demonstrable experience in dealing with the public and handling sensitive and confidential information.
* Experience of managing own workload.
* Experience of working to tight deadlines.
* Previous experience of using office/administration systems.
* Experience of diary management and arranging complex meetings.
* Experience of composing correspondence for approval.
* Experience in the use of medical terminology.
Knowledge
* Experience of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
* Understanding of Confidentiality and Data Protection Act.
* Willingness to take and use new skills which support service improvement.
Skills
* Excellent interpersonal skills and disposition.
* High standard of written/verbal communication.
* Ability to use own initiative, working autonomously but demonstrating good team player skills.
* Ability to work under pressure at times.
* Proactive, problem solver, with effective time management skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Full-time, Part-time, Flexible working, Home or remote working.
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