Job Title: Food & Beverage Supervisor Reports To: Duty Manager Employment Status: Permanent Salary: Dependant on Experience Hours of work: Full Time and Part Time roles available (between 16 - 40 hours) Who are Forbes of Kingennie? Forbes of Kingennie Country Resort, the Best Independent Resort in Scotland, has much to offer visitors of all ages, whether looking for pure relaxation or activity-packed holidays in Scotland. We are the ideal touring base, being virtually at the geographical ‘hub’ of Scotland in Angus near Dundee and Tayside, with the most extraordinary variety of wonderful scenery on our doorstep. What will you be doing? Forbes of Kingennie is looking for an enthusiastic, hardworking and conscientious individual to join the team as a F&B Supervisor. As the F&B Supervisor, you will assist the Duty Manager in managing the smooth running of each shift and provide excellent levels of service to all customers, ensuring their needs and expectations are met to encourage return business. Key Duties and Responsibilities include: Overseeing daily restaurant operations to ensure smooth and efficient service Leading, motivating and supporting the team to deliver outstanding customer service Handling customer inquiries, feedback and any customer service issues by passing information on to senior levels where necessary Developing and maintaining relationships with all departments within the company to ensure there is a good flow of communication and understanding of customer expectations to ensure that service meets expectations Conducting safety inspections of the site when work is underway and ensure regulations relating to health, safety, and the environment (HSE) are adhered to This is an excellent opportunity for an individual with previous experience in a supervisory or managerial role within the hospitality industry. A full, clean Driving Licence is preferred, however, not considered essential. What we offer? Staff meal when taking a break after 6 hours of work (for example, soup, sandwich, chips) Free coffee and tea or staff cordials (available in the kitchen) whilst on shift Staff discounts across the restaurant, sports shop, events, golf course, lodges Free catch and release fishing (Bankside and Burnside only) Company Pension Childcare Vouchers Cycle to work scheme What do we expect from you? We expect you to be the best you can be and take responsibility to ensure this happens by striving to provide an environment that is filled with energy and creativity and to deliver a high level of customer service. If you would love to be part of the Forbes of Kingennie team, then please apply now as we would love to hear from you.