This new role has opened up to assist the Management Team with the organisation of the home. To effectively organise and manage all non-direct care related staff. Ensuring visitors experience within the home is positive, ensuring a clean and welcoming environment through your Team. To undertake telephone duties in respect of enquires received. To manage the rota ensuring correct number of staff in the home at all times and to reduce the requirement for agency usage. Responsibilities Telephone duties Responding to emails General day to day tasks to assist with the running of the home. Liaise with Head Office Accounts Team regarding fees, admissions, occupancy. Managing all non-direct care related staff i.e. activities, admin, maintenance, housekeeping, kitchen in relation to holidays, rotas work performance. Reporting any low performance to the manager or HR. Assisting with kitchen/cleaning tasks where required. Assisting in the laundry where required. Reporting any broken equipment through the portal or through the appropriate channels. Completing ordering for cleaning and food through the apps and keeping within budget. Assist with onboarding new starters, scheduling induction day availability, setting up on Care Control, Correct Care and supporting with induction into new role in your Team. Ensuring staff files are uploaded, stored, and managed correctly for your Team. Completing Supervisions and Competencies for your Team and delivering feedback. Assist management with rota adjustments, clocking in issues and lateness reporting. Assisting HR with employee information around sickness dates, new starter information, documentation and any other information which may be required. Any other ad hoc tasks that may arise Safeguarding within the home is everyone’s responsibility, ensure all training is up to date and aware of policy and where to report if necessary. Other Duties To attend staff meetings as well as to hold them for your Team where applicable. Maintain personal and professional development to meet the changing needs, demands of the home and participate in appropriate training and encourage and support staff in their development and training. Comply with Fire procedures and health and safety legislation and work in a safe environment. Handling money.