Operations Administrator R EPORTS TO : Operations Office Manage ment MAIN PURPOSE OF ROLE To assist the operation al departments with their daily activities. The operations administrator will be responsible for successfully m anag ing and monitoring all aspects of our Customers Contracts including liaising with internal and external partners, co-ordination of supplier deliveries and placing relevant order s when necessary. MAIN DUTIES Maintain and u pdat e database s with notes and documents relevant to Contracts Coordinate between parties to enable progress ing of the C ontract s on a regular basis Arrange ordering of relevant materials and products Confirming customer funding and finance options Maintain the installation, service and adhoc reports Contact customers and or external partners to schedule installations and update fitting diary Maintaining regular customer communications and updates Supporting other areas of the business when required Monitoring and replying to incoming communications Conducting investigations into faults and implementing preventative actions Adhere fully to all relevant Health and Safety procedures Adhere fully to all relevant HR & Company policies KNOWLEDGE & SKILL & A TTRIBUTES Essential Good attention to detail Well organised and good at managing own time Ability to prioritise and work under pressure to meet deadlines Basic IT skills and ability to learn basic data base input processes Good written and oral communication skills Positive open attitude and professional manner Desirable / Competent Product knowledge Experience working independently and, in a team environment Fast paced multi-tasker Experience within the Home Improvement Industry About This Role - 25 days paid annual holiday Christmas - New Year close down Discounts on company products Line manager support with training opportunities Salary Pay Up to £24,000 per annum. Hours 36.5 per week 9am 5pm with 1 hour flex per week. Location Lenwade, Norwich, NR9 5LY ADZN1_UKTJ