KEY DUTIES AND RESPONSIBILITIES INCLUDE:
1. Duties will include supervision of front of house staff, directing individuals as
required at each location within the food service area
2. Actively promote a positive and collaborative workplace culture that supports
the Charity’s purpose of Making Life Better and i-care values to increase
morale, productivity and performance
3. To maintain an efficient and practical table service including cleaning & clearing
of tables as required
4. Responsible for directing staff towards the efficient operation of food orders,
queue management, cash handling and responding to customer requirements
5. To ensure that catering assistants contribute to the preparation and service of
all food, meeting company standards
6. Responsible for ensuring that all company and statutory policies and
regulations regarding Hygiene, Health & Safety, Food Hygiene and HACCAP
are complied with at all times including policies regarding COSHH, fire,
security, alarms, energy conservation, recycling and terrorist activity
7. To support catering assistants in carrying out stock control responsibilities and
management of both food and beverage stock and following necessary
replenishment processes
8. To ensure the correct storage and labelling of food correctly in accordance with
health and safety standards
9. To ensure all catering assistants keep the cafe areas to the highest possible
standard of hygiene
10. To ensure that catering assistants are appropriately trained to service events
11. To ensure all staff deliver their responsibilities to the highest standard of
customer service