Join to apply for the IT Support Engineer role at Gary Myatt Ltd.
Hybrid (Bristol City Centre)
Salary: £33,000 per annum
My client, a technology company based in Bristol, is looking for an IT Support Engineer to join their team in a hybrid role. The successful candidate will provide 1st and 2nd line support to global end users, troubleshooting and maintaining various Microsoft technologies to ensure smooth day-to-day operations.
This is a great opportunity for a hands-on IT professional looking to grow their career in a dynamic and collaborative environment.
Key Responsibilities
* Provide 1st and 2nd line support to internal users, resolving technical issues in a timely and efficient manner.
* Assist with user administration, including creating, managing, and troubleshooting accounts in Active Directory and Microsoft 365.
* Manage hardware support, including desktops, laptops, printers, and telephony systems.
* Document technical issues and resolutions in the IT service desk system.
* Coordinate with third-party vendors and service providers for hardware, software, and IT infrastructure support.
Key Skills And Experience
* Experience in an IT Support role, providing first-line and second-line support in a Microsoft environment.
* Strong experience in Microsoft 365 user administration.
* Proficiency with Windows OS, Active Directory, Intune, and Azure.
* Basic understanding of networking principles.
* Experience with hardware support (desktops, laptops, printers, telephony systems, and mobile devices).
* Familiarity with IT service management tools (e.g., ServiceNow, Jira, or similar).
* Strong troubleshooting skills and the ability to support end-users in a fast-paced environment.
This is an excellent opportunity to join a reputable technology company and enhance your IT skills. This is a hybrid working role with the expectation to be on-site 3 days per week in central Bristol.
If you're an IT professional looking for an opportunity to develop your skills in a fast-growing technology company, apply now or reach out for more details!
To be considered for this role, please submit your CV in application.
We will contact you within 72 hours if your skills are relevant to our client's requirement.
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