Senior Case Worker- Whitehaven We are delighted to be launching a new service with local delivery partners to support individuals across Whitehaven and Copeland. The 24/7 Community Mental Health Support Hub will allow us to transform the way mental health care is provided locally, by bringing together specialist health, social care and community services in the heart of Whitehaven in West Cumbria. This recruitment process is a joint venture between Homegroup and Everyturn; as part of a wider partnership project for the development of the 24/7 Community Mental Health Hub in Whitehaven. We are looking for Senior Case Workers to join this amazing new service which is due to launch January 2025. We are looking for resilient, compassionate individuals to work across our new Safe Haven and Crisis Support Team. You will provide a safe and welcoming environment in person and over the phone for all clients, using de-escalation skills, active listening and calm communication. To support the person to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing, and liaising with appropriate services. As a Senior Case Worker you will engage in supervision and training with an active commitment to personal development of self and the that of the wider team. Please note that due to the nature of this role, it is essential that you live locally to Whitehaven and are able to travel across Copeland. About the role Welcome individuals that come to the service, and liaise with statutory and non-statutory services to raise awareness of the service, its accessibility criteria and ensure the organisation meets commission targets. Supervise caseworkers to ensure support to all service requirements and client allocation to support with the service provision. Support the Team Manager in carrying out delegated administrative tasks in areas such as case audits, data collection, risk assessment, monitoring targets and petty cash to ensure smooth running of the service and monitor the effectiveness of the service. Undertake personalised action planning, risk assessment and review with people who have long-term conditions to support mental health recovery and achieving goals. Assist with the implementation and monitoring of all policies, including with checking and signing off individual and workplace risk assessment to ensure internal policies and processes are being followed. Undertake any reasonable duties/responsibilities to meet the needs of the organisation. When at the Safe Haven you will hold responsibility for the opening and closure of the premises, ensuring policies and procedures are followed correctly, and keys are handled responsibly. About you Significant experience of providing a regular and effective service Significant experience of working 1:1 with service users people with complex needs Significant experience of working within health, social care or VCSE systems Demonstrable experience of receiving supervision in a similar role Understanding of challenges and barriers in accessing services Understanding of issues surrounding homelessness, financial inclusion or substance misuse Understanding of recovery in the context of mental health What we offer in return We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits: 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day Enhanced pension Wagestream-ability torelease earnings, giving youinstant access to your pay Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card Enhanced life assurance scheme, payment being three times your annual salary Plus, many more great benefits on offer Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.