Job Description
JOB OVERVIEW
The QSHE Manager is responsible for overseeing and coordinating the company's quality, safety, health, and environmental programs and initiatives for event operations. This role ensures compliance with applicable laws, regulations, and industry standards while promoting a culture of continuous improvement in these areas, with a focus on event production and equipment handling.
KEY ROLES & RESPONSIBILITIES
Quality Management:
* Develop and implement quality management systems (ISO 9001) to ensure consistent quality of event production services and equipment
* Conduct inspections and audits of event setups, equipment, and operations to identify areas for improvement
* Monitor and analyse quality metrics related to event delivery and customer satisfaction
* Manage supplier quality and evaluate the performance of sub-contractors / hired in services
Safety Management:
1. Develop and implement health & safety processes and procedures (ISO 45001) specific to event production services and equipment
2. Conduct risk assessments for event sites, equipment setup, and load-in/load-out operations
3. Investigate incidents and accidents during event operations, and implement corrective actions
4. Provide safety training and awareness campaigns for staff and crew members
Environmental Management:
1. Develop and maintain an environmental management system (ISO 14001) to ensure compliance with regulations related to event operations and equipment use
2. Monitor and report on environmental performance indicators, such as waste generation and energy consumption
3. Implement initiatives to reduce the company’s environmental impact
Regulatory Compliance:
1. Stay up to date with relevant laws, regulations, and industry standards related to event production and equipment handling
2. Develop and implement compliance programs and procedures for event operations
3. Collaborate with event organisers, venue management, and relevant stakeholders to ensure compliance
4. Represent the company in external audits and inspections
Training and Communication:
1. Develop and deliver training programs on quality, safety, health and environmental topics for event staff and crew members
2. Communicate policies, procedures, and best practices to employees and event stakeholders
3. Promote a culture of continuous improvement and employee engagement in QSHE practices
Documentation and Reporting:
1. Maintain accurate records and documentation for quality, safety, health, and environmental programs related to event operations
2. Prepare and present reports to management and relevant stakeholders on QSHE performance
3. Ensure timely reporting and compliance with regulatory requirements for event operations
SKILLS AND KEY ATTRIBUTES
* Bachelor's degree in a relevant field (e.g. Occupational Health and Safety, Risk Management, Quality Management, or a related field) or equivalent experience.
* Relevant certifications (e.g. NEBOSH, IOSH, OSHA) are required.
* Proven experience in quality, safety, health, and environmental management systems, preferably in the events or entertainment industry.
* In depth knowledge of applicable laws, regulations, and industry standards related to event production and equipment handling.
* Excellent analytical, problem-solving, and decision-making skills in dynamic event environments.
* Strong communication and interpersonal skills, with the ability to influence and engage event stakeholders.
* Proficiency in Microsoft Office Suite and related software.
WHAT WE OFFER
* The opportunity to shape and lead QSHE initiatives in a dynamic, growing company within the exciting live events industry
* A collaborative and innovative work environment where your ideas and creativity will be valued
* Ongoing professional development and support to further enhance your skills and career
* 28 days annual leave per year
* Flexible working hours and hybrid working options
* Company pension scheme
* Employee recognition programs
* Free on-site parking
* Regular social events and team-building activities
* Long service rewards
PERKS (available after successful completion of probation period)
* Comprehensive healthcare package, including:
* Access to private medical treatment
* Mental health support
* Out-patient surgical procedures
* Optical, dental, and audiological cover
* Employee assistance program
* Sick pay scheme
* Cycle to work scheme
* Electric vehicle scheme
If you believe you would be a great fit for this role, please apply with your CV today, or contact me on the following: