About us: We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on Position: National Account Manager ( Café/Hotels ) Location: Field-based – UK Job Type: Full time, Permanent Salary: £45,000 to £55,000 pa Bonus Company vehicle Benefits: 28 days annual leave plus 4 bank / public holidays, company car, staff discounts and more Purpose of Role: The role of the National Account Manager involves the attainment of new group business and the total management and development of all aspects of the assigned customer accounts, protecting and growing MA top line sales and margin with a strong focus on the attainment of new group business. The job holder is required to develop Strategic Account Development Plans to define growth action plans and strengthen relationships within the assigned customer accounts at every level and deliver the annual budget in line with company objectives. Key Responsibilities: • Attain new business through the securing of new group café, restaurant, leisure and hotel accounts. • Develop, construct and gain agreement for Joint Business Plans including volume, revenue, promotions, pricing, service and account contact objectives and deliver agreed sales growth targets for assigned customer account in line with the company’s objectives in order to achieve budget • Develop and maintain effective working relationships with all key personnel within assigned customer account and network efficiently and effectively to be able to exert influence at all levels of the account in order to maintain business and drive year on year sales growth • Negotiate trading terms and pricing within the company agreed guidelines, with support from the Senior National Account Manager and Sales Director, in order to protect account profitability and increase margins where possible • Prepare and present regular business reviews to customer accounts to agree and deliver category growth initiatives • Monitor and evaluate sales data and commercial reports to identify problems, opportunities and take corrective action where appropriate • Communicate effectively and professionally with all other departments within the company to ensure relevant information is shared in order that support and co-operation can be solicited where required to develop the customer account. Experience 4 Years Experience in a National account management role for a high-value, key customer (Well known house-hold brand) Setting and exceeding sales targets Customer-facing tole in a KPIs focused environment Preferably experience from a Food Service industry, but open to others too Skills / Knowledge Attention to detail Able to negotiate and influence others Educated to degree level or equivalent Excellent communicator, effective at all levels Consultative selling approach Ability to maximise on sales opportunities Delivers account growth Consultative selling approach High standards of personal administration and time management IT Literate Good interpersonal Skills Excellent presentation skills, that focus on the production of all espresso equipment Full, valid UK driving licence Personal Attributes Excellent time management Positive attitude Highly confident, but respectful Passionate Decisive and takes the initiative Motivated by success Performs well under pressure Proactive Consistent Willingness to go the extra mile Customer-centric Works well as part of a team and individually as required Well presented Honest and respectful Application If this sounds like you, then you could be the right fit for us Please click APPLY, upload your CV and we’ll be in touch as soon as we can. Thanks, from the Team Matthew Algie Equal Opportunities: We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics). You may have experience of the following: account development executive or account advisor or account co ordinator or account co-ordinator or account consultant or account coordinator or account exec or account executive or account handler or account representative or client co ordinator or client co-ordinator or client coordinator or customer development executive or executive of accounts or key account executive