I'm working on an exciting opportunity for a Student Support Hub Deputy Manager (Operations) at a prominent higher education institution. This is a 3-month Fixed Term Contract that offers a chance to make a tangible impact on the student experience while enjoying a supportive and collaborative work environment. Please note this role is a hybrid way of working. Key Responsibilities: - Lead the daily operations of a vibrant Student Support Hub designed to enhance community and student accessibility - Drive customer service excellence, ensuring timely, accurate, and personalized support for a diverse student population - Collaborate with senior leaders and colleagues across departments to continuously improve service delivery and student satisfaction