Overall Objective: To lead and manage projects from their initial concept through to completion – including close liaison through preconstruction phase with design consultants. Key Accountabilities: To ensure schemes are completed within timescales, budgetary requirements and to the highest standards Motivate and lead others to successfully deliver construction projects to completion Plan and schedule workforce requirements for internal resources and subcontractors, ensuring adequate resources for holidays/peaks in workload Monitor and manage project programme to ensure progress to plan Monitor and control preliminary costs, working closely with the Commercial department to ensure maximum efficiency of delivery Monitor and manage work to ensure quality of overall products Ensure site workforce is always complaint with Health and Safety regulations Anticipate potential problems and take responsibility to move the schemes forward Establish good working relations with clients and staff, ensuring communication is clear, appropriate and effective at all levels Conduct day to day line management duties effectively following Esh Group policies and procedures (including recruitment, selection, induction, training, appraisals, absence management, disciplinary and grievances) Prepare and submit site timely and accurate reports Liaise with Aftercare to ensure customer concerns are dealt with It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility. General Responsibilities: The Group is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect Key Measurements: Esh Health and Safety Audits Delivery of projects on time and in budget Warranty provider standards reportable items Experience and Qualifications: House Building experience essential Good financial awareness In-depth knowledge and understanding of Health & Safety In-depth knowledge of warranty provider standards Experience working in public arena with good customer communication skills A minimum of 5 years’ experience in a similar role SMSTS Personal Skills: Encourages and supports colleagues and others Remains focussed when faced with competing demands Acknowledges and tackles demanding goals with enthusiasm Adapts their communication style to suit their customer/colleague responding to their feedback or queries Works productively in a high pressure environment Assists others with support and direction to enable them to carry out their work Excellent time management skills Gather customer feedback for their service, and use this to improve the customer experience Builds rapport with all customers and service users Professional behaviour at all times, setting an example to others Effective listening skills Attention to detail Customer focussed Full valid UK driving licence