Complaints Co-Ordinator Liverpool City Up to £28k DOE Permanent We have an exciting opportunity to join a multi-award-winning company based within Liverpool City Centre. Our client was initially set up in 1991 and has seen growing success year on year. Duties include but not limited to: Support the complaints process to ensure compliance with policy and regulatory requirements Work closely with complaints and quality assurance officer and team manager to ensure a seamless complaints process is delivered Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses where appropriate Logging and investigation of all new complaints ensuring compliance with policy and regulatory requirements The successful candidate with need to have: Previous knowledge of complaints Accurate and fast administration skills Interpersonal communication skills Strong administrative skills For further information about this opportunity please call Lisa/Ella at Forrest Recruitment for a confidential discussion 0151 255 0565. Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you. _ Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.