The Business Support Team Leader will apply expert knowledge of administrative procedures to provide supervision and leadership in the delivery of a high quality, effective, timely and efficient service for both the administrative and clinical teams, with a focus on delivering a positive patient experience, and excellent customer service.
To take overall responsibility for the coordination and prioritisation of workload for the administrative function of the Business Support Team.
Ensure that project and administrative support is provided to the services via the Business Support Team.
Responsible for the Line Management of the Business Support Officers, this includes PDRs, performance management, development, attendance management, disciplinary and grievance.
To mentor, support and develop staff, overseeing any staff induction and training.
To lead on, review and establish administrative processes that supports the Business Support team and allow the achievement of Provides Wellbeing strategic objectives.
Respond to ad-hoc requests made by the Provide Wellbeing management team in support of business growth.
Experience of co-ordination of multiple activity to support the delivery of services
Experience of working within a team and providing support to more than one person.
Minimum of 3 years’ experience in an administrative role and working within a fast-paced organisation.
Responsible for the Line Management of the Business Support Officers, this includes PDRs, performance management, development, attendance management, disciplinary and grievance
This advert closes on Friday 4 Oct 2024
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