Job responsibilities Job Description 1. JOB DETAILS Job Title: Health Care Assistant Band: 3 Location: Searle House, Exeter EX2 5JJ Team/Directorate: Crisis Assessment and Response (CARe) team Responsible To: Exeter Community Team Leader Responsible For: N/A Accountable to: Head of Community and Supportive Care Services 2. JOB PURPOSE To work within a multi-disciplinary team and alongside registered nursing staff to deliver a high standard of evidence-based specialist palliative care. To provide holistic and person-centred care and support for patients with complex life-limiting illnesses. 3. KEY RESULT AREAS/PRINCIPAL DUTIES AND RESPONSIBILITIES 3.1 Main Responsibilities Assist with the implementation of planned care for patients and those close to them under the supervision of registered colleagues to ensure a high standard of nursing care at all times. Assist in monitoring patients conditions on a continuous basis, in partnership with patients, families and carers, to ensure appropriate escalation to senior colleagues when required. Develop communication skills to be able to interact with patients in a sensitive and professional manner in order to promote and maintain Hospiscares values. Undertake completion of HCA competencies to be able to deliver simple clinical observations and provide input to patient care plans. Adhere to Hospiscares clinical recordkeeping policy when providing and sharing verbal, digital or written information and instructions, to ensure patient confidentiality is observed at all times. Attend and contribute to multi-disciplinary team meetings and case discussions to inform decisions which ensure patients receive the best possible care Assist with the identification and assessment of complex bereavement to enable a seamless handover to Hospiscares Supportive Care team. Infection Prevention and Control Maintaining a safe environment for patients, visitors and employees is everyones responsibility. All staff are required to adhere to Hospiscares Infection Prevention and Control Policy and make every effort to maintain high standards of infection prevention and control at all times. This includes ensuring personal and team compliance with all relevant policies and procedures, and acting upon or reporting any identified risks. Disclosure and Barring Service This role requires a Disclosure and Barring Service (DBS) Enhanced level check with Adults and Children Barred Lists. 3.2 Key Contacts Internal: Exeter Team Leader Community Cluster teams Head of Community and Supportive Care Services Inpatient Unit team Medical team Reception and Front of House team Supportive Care team Volunteers Student Nurses and trainees External: Patients and those close to them 3.3 Health & Safety Ensure that Health and Safety guidelines and fire regulations are strictly adhered to Comply with safe working practices as defined by Hospiscare Complete online training as and when required Take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work Report any accidents, incidents or near misses as soon as reasonably practicable Manage own work life balance and general wellbeing, including any relevant pressures in respect of lone working, travel, difficult environments and challenging situations 3.4 General Be aware of and adhere to Hospiscare policies and procedures at all times Take part in progress/performance reviews throughout the year Cooperate with other Hospiscare departments Attend training courses and complete online training modules as required to meet the requirements of the post Take responsibility for own personal development, seeking out opportunities to learn new skills Undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role 3.5 Other Apply the Hospiscare values and behaviours to every aspect of the role at all times Promote and maintain the brand standards of Hospiscare