The role:
If you’re an experienced HR/ER Advisor and are looking for your next step in the wonderful world of HR, Come and join our energetic team where you’ll receive excellent benefits and an opportunity to work with a wide variety of different customers on a weekly basis – there is never a dull day at hr-inspire!
As a HR/ER Advisor, you will be responsible for first line support for our wide ranging and valued customers on a variety of people related issues. You will be a working with a team of experienced HR Advisors and Consultants, along with a buzzing support team!
hr inspire invests in our workforce and you will be able to gain continuous personal development from a highly experienced and friendly team. Each month we celebrate team successes and hold quarterly days out to fabulous venues such as Ascot, Champneys, the Royal Albert Hall to name but a few!
Duties and Responsibilities:
1. You will provide first line support for our customers with employee relations matters, understanding and assessing their needs, offering sound and tailored advice and managing case work through to resolution.
2. Create bespoke letters and documentation for a broad and varied range of customers.
3. Manage employee relations casework including, but not limited to, disciplinary, grievance and performance and absence management.
4. Support customers with formal meetings including the review of meetings notes and advising line managers on process to determine outcome
5. Create bespoke policies, procedures, and people guidelines for a wide range of customers
6. Supporting our team of HR Consultants with customer relationship management – we offer a vast and flexible service to meet our customers’ needs and our team really does have the opportunity to get involved in everything!
7. Act as a coach for our Support Team to enrich their learning, sharing your knowledge and expertise to support their development
About you:
8. A minimum of 2 years’ experience in the role of ER or HR Advisor with a track record of successfully managing a wide variety of ER matters
9. A strong HR Generalist/Advisory background along with sound knowledge of UK employment law
10. Ideally Level 5 CIPD qualification, or working towards
11. Demonstrable experience of managing complex employee relations casework
12. The ability to build and maintain strong relationships with customers and the wider HR team
13. Experience in using an HR case management system (e.g. Workday, SAP)
14. Experience of Microsoft Office 365/Microsoft Teams
15. Strong attention to detail and able to work well as a team, or independently
16. The ability to communicate with gravitas to our customers and probe appropriately in order to provide sound, compliant and effective advice and pre-empt customer needs
17. A strong work ethic and above all, a focus on delivering an exceptional service to our existing and future customers!
Benefits:
18. A competitive salary dependent on experience
19. 30 days per year (inclusive of bank holidays), increasing with length of service!
20. Annual Performance Bonus opportunities
21. Company pension
22. Monthly team events to celebrate success!
23. Private Healthcare Plan (following a qualifying period) and Group Life Assurance Plan including Smart Health Benefits
24. Development opportunities
25. Retail discount scheme
26. Dog Friendly Office!
27. A great place to work
Please click the APPLY button to submit your CV for this role
Candidates with experience or relevant job titles of Human Resources Consultant, HR Specialist, People Operations Advisor, Employee Relations Consultant, and Talent Management Advisor may also be considered.