Job Advertisement:
DAO Lead Administrator (Defence Awarding Organisation)
UK Defence Academy, Shrivenham, SN6 8LA
Permanent
Full time, 37 hours per week
Monday – Thursday 0800-1600, Friday 0800-1530
£24,791 per annum plus benefits
The DAO role sits within the Support Services Department and provides embedded support to our military and civil service customers at the Defence Academy in the LCaD Training area.
The Post Holder will report directly to the Support Services Team Leader for all Serco Line Manager Functions, Head of LCaD and the SO1 DAO.
Main responsibilities of the role include:
* Co-ordinate the DAO Visit programme (EQA & CQV), co-ordinating EQAs with Awarding Centres, ensuring timely reporting submitted to DAO in line with Ofqual guidance and liaise with DAO Awarding Centres, ensuring that issues are recorded in Action Plans
* Maintain the DAO Qualification Management System (QMS), ensuring accuracy of data for all DAO Awarding Centres and administrative logs are in accordance with appropriate legislation, guidance, and procedure. Issue passwords and logon details where appropriate
* Ensure all administrative tasks are completed in accordance with current regulations and support Compliance Manager with the maintenance of all policy and procedures
* Maintain the Ofqual portal and DAO website in support of RO Ofqual Statement of Compliance (SoC)
* Maintain DAO SharePoint & QMS logs; maintain own knowledge of these systems and follow associated guidelines and protocol.
Collation of data to support statistical reports when required, including but not exclusively, the Ofqual Quarterly return
* General office-related admin such as (but not limited to) acting as the POC for collating information, circulating emails, arranging transport/accommodation for visits where appropriate, handling enquiries etc
What you need to do the job:
* Good level of general education
* Previous Administration experience
* PC literate, with experience in MS Office including Outlook, Word, Excel, and PowerPoint
* Ability to communicate at all levels, using a variety of communication methods (spoken, written, behaviour)
* Proven organisational skills and problem-solving skills
* High level attention to detail/accuracy
The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:
* Free, secure onsite parking.
* Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
* Gym membership, the site boasting 2 fully equipped gymnasiums.
* Site also has a heated outdoor swimming pool (open May-Sep).
* 18-hole golf course (annual membership circa £375).
* Fully equipped riding stables, with the opportunity for lessons.
* Other sporting facilities include tennis courts, Astro-turf football pitches and much more.
What we offer:
* Salary: Competitive salaries with annual reviews
* Pension: Up to 6% contributory pension scheme
* Holidays: 25 days' annual leave plus bank holidays
* Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
* Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
* Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
* ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
* Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
* Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Due to the nature of the organisation, all employees of Serco are required to be security cleared to SC level. If successful in your application, we would support you with the SC process. As a guideline only, you would normally need to have been a UK resident for the last 5 consecutive years.
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To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here .
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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