Pertemps are recruiting for a Hire Desk Controller to join a leading equipment hire business in Southampton. This role is paramount to ensuring efficient operations and ongoing excellent customer service. This is a full time, permanent position. Hire Desk Controller Responsibilities: Overseeing a small team of coordinatorsAble to plan deliveries and provide best transport solutionProviding excellent customer serviceMeeting SLAsDevelop a strong sense of customer ownershipBuilding key relationships with customersAdvising and providing recommendation and solutions to customers Hire Desk Controller Requirements: Excellent customer service experiencePrevious experience within a rental or transport planning industry is advantageousExperience in a senior positionExceptional communication skills including negotiation and influencingAbility to engage and build relationships Hire Desk Controller Package: Monday to Friday 7.30am - 5pmOffering a salary of £30,000 - £34,000 depending on experienceGenerous holiday allowance with the flexibility to buy or sell daysVarious retail discountsEmployee recognition awardsLife assurance & pension schemeIf you are interested in this position and have the necessary requirements, please apply with an up to date CV or reach out to Lily at Pertemps