Our Wrexham based Client offer a unique approach within the financial services industry, with a determination to help those reclaim pension and investment losses incurred through no fault of their own.
To support their ambitious growth plans, they are recruiting a Claims Team Administrator who report to the Senior Operational Manager, as a Claims Team Administrator you will provide a friendly and compassionate service to all of their clients. Your duties will include requesting and reviewing evidence from 3rd party companies, processing documentation, chasing information requests, and updating clients on the status of their claims via telephone and email.
This is an exciting and varied role, where you’ll benefit from heaps of career support and guidance. It is a fantastic opportunity for a proactive, confident, and organised team player to join an experienced team and develop their career.
As the successful candidate, you will be working at our Wrexham office, Monday to Thursday 9 am to 5 pm, and Friday 9 am to 4:30 pm, with flexible working subject to experience and probation. The salary for this superb role is £25,500 with the provision of comprehensive training and career progression opportunities. There is a bonus scheme and free onsite parking and numerous other benefits such as Bright Exchange and an Employee Assistance Program.
To be a success in this role you will :
* Have strong communication skills with a professional telephone manner
* Be IT literate, with good knowledge of Microsoft Office, in particular Word and Excel
* Have problem-solving skills, with the ability to multitask and perform under pressure
* Be highly organized and self-motivated with an eagerness to learn and develop