Senior Catering and Conference Services ManagerSales & Marketing - Group Sales & Events
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Senior Catering and Conference Services Manager to join our talented Events Management team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.
In the role of Senior Catering and Conference Services Manager, your key focus will include:
* Event planning, rooming list co-ordination and BEO details once signed contract has been turned over as ‘Definite’ by the Sales Team.
* Ensuring high revenue / VIP bookings are handled seamlessly and with extra care and attention to detail.
* Conducting weekly Group Resume meeting and ensure the effective handover of all Group logistics to the Operations teams.
* Supporting planners with their own bookings during challenging periods.
* Assisting with event enquiries as required, primarily focussing on corporate, and supporting social, weddings and short-lead enquiries when required.
* Driving and championing projects relating to developing the events and catering business.
* Achieving monthly, quarterly and yearly Catering and Groups revenue goals.
Do you have? –
* Previous experience within events management in a hotel environment at a manager level
* Excellent customer service skills
* Strong administrative and organisation skills
* Great attention to details
* Ability to work under pressure and multi-task a number of different activities
* Previous use of Opera and Salesforce systems
YOUR BENEFITS
Financial Wellbeing
* Discretionary Service Charge
* 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
* Access to Wagestream – a salary advance benefit
* Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
* Discounted accommodation at The Langham, London for you and your family
* Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
* Up to £750 Recommend a Friend referral bonus
* Seasonal Travelcard loan
* Company pension plan
* Life insurance
* Discounts in various high street and online shops
Mental Wellbeing
* Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
* Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
* 2 staff parties per year and several colleague social and community events
* Access to the Employee Assistance Programme by Hospitality Action (24/7)
* Access to Qualified Mental Health First Aiders on site
* Most Valued Colleague of the Month and Year Awards
* Long Service Awards
Physical Wellbeing
* Free meals on duty
#J-18808-Ljbffr