Overview
Stone Barn is a contemporary Dutch and Cotswold stone barn set in the beautiful countryside, offering couples an exclusive venue for their wedding day. It is run by Cripps Barn Group, an established, family-run company with many years of experience in operating wedding venues throughout the UK. We are now looking for an experienced General Manager to take ownership of the day-to-day running and operations of the venue.
Responsibilities
* Oversee all aspects of the venue operations, including front-of-house and back-of-house activities.
* Ensure ongoing success of the barn as a venue of choice.
* Demonstrate excellent levels of customer service at every stage of the process from start to finish to deliver an exceptional experience.
* Monitor viewings, sales, and performance of the Barn against targets set and drive conversion rates. Be financially aware of decisions made and how this affects the accounts.
* Manage and motivate the front of house and kitchen teams, ensuring effective teamwork and communication.
* Manage the performance of the team, delivering training and role modeling to achieve those standards.
* Be responsible for the environment and facilities ensuring they are in line with customer expectations and are in excellent working order.
* Promote and drive brand awareness, reputation, and commercial viability.
* Collaborate closely with the Head Office teams to ensure ongoing evaluation of enquiries, conversions, standards, and performance.
* Foster a positive working environment that encourages team collaboration and development.
Requirements
* Proven experience in a senior managerial role within the hospitality sector is essential.
* Strong knowledge of food and beverage practices.
* Excellent team management skills with the ability to motivate and inspire staff.
* Exceptional organisational skills with attention to detail in all aspects of operations.
* Strong interpersonal skills to effectively communicate with employees and customers alike.
* Ability to work flexible hours, including regular evening and weekend working.
Job Types: Full-time, Permanent
Pay: £45,000.00-£55,000.00 per year
Additional pay:
* Performance bonus
Benefits:
* Casual dress
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Schedule:
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Weekend availability
Experience:
* Supervising experience: 1 year (preferred)
* Restaurant management: 1 year (preferred)
* Bar management: 1 year (preferred)
* Hospitality: 2 years (required)
* Customer service: 1 year (preferred)
* Management: 2 years (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Application deadline: 12/01/2025
Reference ID: General Manager- Operations
Expected start date: 01/02/2025
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