Who We Are
Loveday & Co. offers over 100 years of combined experience in
elderly care, healthcare and hospitality. Loveday is recognised as the premier
provider of luxury care services in London. We are passionately devoted to
enhancing the lives of our members and their families. We blend our expertise
in providing tailored, compassionate care, with world-class hospitality, to
create an unrivalled culture of uncompromising excellence in everything we do.
Based on the success of our award winning first home in Chelsea Loveday, is
expanding across London with both additional properties and innovative new
services for seniors.
The Mission
We are
passionately devoted to enhancing the lives of our members and their families.
We blend our expertise in providing tailored, compassionate care, with
world-class hospitality, to create an unrivalled culture of uncompromising
excellence in everything we do. Based on the success of our award winning first
home in Chelsea Loveday, we are expanding across London with both additional
properties and innovative new services for seniors.
Scope:
The Care
Assistant works as part of the Care Team and will be primarily responsible for
promoting and delivering person-centred care. They work with direction from the
Registered Nurse and/or Care Coordinator They are always mindful of each
member’s age, gender, sexuality, ethnicity and spiritual needs. The Care
Assistant will work within a team ethos with the member’s choice, dignity,
independence and personal safety being at the core of all care and support
activity. Cheerful, caring and compassionate, you will be capable of making
responsible decisions and acting in our members’ best interests.
Reward Package
The successful
candidate will be paid the London Living Wage and will enjoy perks and benefits
such as:
* Paid Breaks
* Staff Meals
* Access to Perkbox
* Health cash care plan
* Health Assured Employee
Assistance Program
* Discretionary bonus
* Comprehensive Training and
Development
* Scope for progression and
promotion within the company as we grow from one Care Home to the
development and subsequent opening of four new homes in London.
SPECIFIC DUTIES & RESPONSIBILITIES:
* Provide direct
care to members supporting and promoting their independence choice, dignity and
overall wellbeing.
* Care activities
will include but not be restricted to the following.
* Washing,
showering, bathing
* Promoting continence
and assisting with toileting
* Assisting with
dressing
* Assisting with
food and fluid intake
* Mobility
* Ensuring that
they are aware of and participate in developing Person-Centred Care Plans with
the Named Nurse and the Member.
Particular
attention must be paid to having full awareness of any special support needs,
for example:
* Use of moving and
handling equipment, wheelchairs and any specific mobility aid required by a member
* Dietary needs,
specialist aids for eating or drinking, and choke risk.
* Any medical
issues for example diabetes
* Communication
needs used Cultural needs Chosen daily routine
* Care will be
provided in line with each member’s Personal Care Plan.
* The Care Assistant will
liaise with the relevant Manager, registered Nurse or Care Coordinator to help
facilitate any changes in the Care Plan.
* Providing ongoing
support for the members, their family and the Nursing Team. This includes
liaising with the members and their family to ensure they have supplies of
personal clothing and grooming or beauty products that the member prefers to
use.
* This also
includes liaison with the laundry staff to ensure all clothing is laundered.
* Ensure all
equipment is stored in line with the manufacturers’ instructions and is cleaned
and stored appropriately after use.
* Faults will be
reported and recorded in the maintenance log, with equipment taken out of
action to promote members' safety.
* Participate
in members’ activities and events held at the Loveday & Co home.
* The Care Assistant
has a duty of care to respond to and provide support for requests for help,
including emergency calls.
* Embrace
opportunity to develop skills and provide wider services and support actions to
members, for example, blood pressure monitoring, urine analysis and support
medication administration.
* Closely
monitor and report on members’ daily progress, ensuring all observations and
interventions are documented in line with the required service standards,
including completing fluid balance charts, nutritional intake records, turn
charts as required.
* Support
members to create a homely environment in their individual suites, assisting
with organising their environment to promote wellbeing and independence.
* Support
and participate in the development of meaningful activities and therapies for
members. This may include supporting members to attend chosen home activities
within the community, for example, shopping, attending GP and using sports
facilities.
* Attend
initial and updated mandatory training as required, and actively engage in
clinical or professional supervision including one-to-one meetings and yearly
reviews, ensuring personal professional knowledge and competency is maintained.
* At all
times support a learning culture.
* Work
flexibility within contracted hours (days, nights, weekends, bank holidays) to
ensure resources are used efficiently and, where chosen, sign an opt-out clause
under Working Time Directives.
* Wear the
provided staff uniforms in order to reflect a positive Loveday & Co image
in line with the Loveday and Co Appearance Policy and Procedure.
COMPANY REQUIREMENTS: (applicable to all team
members)
Values: To fully
integrate and maintain the values of the organisation in all aspects of your
work by:
* Ensuring that
your behaviour and attitudes are congruent with the company vision and values.
* Ensuring the
Above & Beyond ethos of the company is appropriately interpreted,
integrated and upheld.
Helping create an
environment that fosters teamwork, promotes inclusion and which supports and
respects members, other employees, partner agencies and suppliers.
Diversity and Inclusion: To
uphold the company ethos of Loveday by encouraging and modelling positive
values, supporting and empowering others and respecting diversity.
Guidance: To
demonstrate an understanding of, and compliance with, company policies and
procedures.
Safety: To
work in a way that promotes your safety and that of others. To fulfil health
and safety requirements under current legislation and to report concerns
upwards through the line management structure.
Participation: To
contribute to the development of company policy by participating in meetings,
working parties, inspections, conferences, and investigations as required.
Concerns: Report
concerns upwards through the line management structure and, if necessary, to
use the company's 'whistleblowing' procedures.
Deputise: To
be familiar with the work of your line manager and deputise for him/her, when
required, in their absence.
Professionalism: To
act professionally and maintain appropriate boundaries.
Communication: To
regularly report to your line manager and colleagues on material matters about
the specific tasks of your role.
Records: To
periodically monitor and ensure that you manage and maintain accurate and
timely records so that the highest standards of probity and accountability are
achieved and all organisational requirements and targets that apply to the post
are met.
Plans: To
demonstrate an understanding of the current company’s business plan and
performance indicators
Finances: To
assist in the control of both income and expenditure within company limits and
the project department budget.
Shortfalls: Identify
and report deficiencies in services to your manager.
Liaison: To
liaise at an appropriate level with a range of agencies. Including CQC. Social,
services and Health Services.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996,
all applicants must either be eligible to live and work in the UK or must
obtain permits to work in the UK prior to application. Documented evidence of
eligibility will be required from candidates as part of the recruitment
process.
Loveday & Co is an equal opportunities employer and positively
encourages applications from suitably qualified and eligible candidates
regardless of sex, race, age, disability, sexual orientation, gender
reassignment, religion or belief, marital status, or pregnancy and maternity.