Social network you want to login/join with:
IT Team Lead / 3rd Line Engineer, Preston
Client:
Location: Preston, United Kingdom
Job Category:
Other
EU work permit required: Yes
Job Reference:
52228da6525b
Job Views:
4
Posted:
16.02.2025
Expiry Date:
02.04.2025
Job Description:
Role: IT Team Lead / 3rd Line Engineer
Location: Preston, Chorley
Salary: up to £60,000 DOE, plus brilliant benefits!
Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for a 3rd Line Team Lead to join their team in Preston.
Position Overview:
You will be responsible for the support of the 1st and 2nd line engineers, as well as being the escalation point for complex technical queries. This role requires a driving licence as you will be expected to travel to customer sites (max a few times per month) to carry out site surveys, having the knowledge to liaise with internal teams about projects and solutions/implementations that need to be carried out.
Key Responsibilities:
* Support and liaise with customers and internal teams to present viable options on projects and solutions
* Installation of new solutions (projects), as well as resolving current technical issues at client sites (max a few times each month)
* Supporting 1st and 2nd line engineers, developing their knowledge
* Work alongside the Service Delivery manager with co-ordination of projects and tasks
Technical Skillset:
* Minimum 3 years experience within IT role
* Windows OS up to 11 & Windows Server 2012/16/19
* Office 365 and applications (Intune, SharePoint, PowerShell, OneDrive)
* Firewall configurations, installs
* Routing and switch installs
* DNS, DHCP, TCP/IP, VPN Connections
* Active Directory / Group Policies
* MSP Experience or experience working in multiple environments
* Microsoft Certifications
* IT Security - Malware/spam, backup solutions
If this role sounds interesting to you and you would like to know more, please apply and we can have a chat regarding suitability!
#J-18808-Ljbffr