Manage clinic schedules and patient attendance for your specialty, working closely with consultants and other stakeholder departments. Liaise with consultants regarding patient queries and be a key contact for consultants and other clinical staff. Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines. Typing of non-clinical letters as required. Use judgement and initiative to prioritise the importance/urgency of tasks within defined guidelines. Establish and maintain patient admin systems/databases. Dealing with incoming mail, results/reports management. Attending/organising meetings, take minutes. Ensure RTT patient data quality is accurate. Assist in booking diagnostic testing i.e. MRI scans and inpatient sleep studies. Managing advice and guidance service on a rota basis with the other SPAs within the childrens department. To be responsible for ordering of new ventilation equipment, liaising with external manufacturers and the relevant departments in the Trust. To be responsible for assisting and signposting relevant community teams in the ordering of supplies and consumables for children with long term ventilation needs. To be responsible for the ordering and maintaining of consumable stock levels for the LTV service. Diary Management for Clinical teams. Communication link to directorate management team, regarding consultant leave/service issues. Telephone calls inbound/outbound relating to patients specific care, in a confidential manner. To support the Childrens LTV and Community Teams to develop and improve services offered to children and families across the regions of Nottinghamshire, Derbyshire and Lincolnshire. To support the team in the development and production of written information for parents and families. To provide clerical support, including the tracking and retrieval of patient notes, to the multi-disciplinary LTV team and community team. To assist in providing guidance and direction to new staff from an administrative perspective. To assist in dealing with incoming correspondence and facilitating prompt action on results/reports.