Hybrid working Sunderland office.
Remote considered with occasional office attendance.
Salary: £35-40k (depending on skills and experience)
The Company
IGNIFI is an independent creative, digital and design advertising agency that sparks and sustains successful brands for high-profile clients in human and animal health. We’re looking to expand our Client Services Team with a new ambitious and motivated Senior Account Manager.
At the heart of our success is our supportive and collaborative team who love to be the best. Combining our expertise in marketing and life sciences, we have a deserved reputation for exceptional customer service.
The Role
As Senior Account Manager, you will report into our Account Director and join a team small enough to take full autonomy, yet large enough to work on internationally significant projects. Leading high level, proactive key accounts, you will plan, support, and ensure ‘on-time/on-budget’ delivery for all our agency services and outputs.
Responsibilities will include:
1. Adding value to clients while developing existing and new multipoint opportunities within key healthcare-related accounts.
2. Developing compelling solutions for clients that utilize IGNIFI’s key services, focusing on sustainable account growth that highlights a solid understanding of our key clients' marketing needs, brands, competitors, and challenges.
3. Working seamlessly with the wider client services team (Account Directors, Account Managers, and Account Executives) to proactively manage and execute client projects and campaigns.
4. Developing effective relationships with clients and external partners as well as IGNIFI’s internal creative, digital, and account management teams.
5. Retaining overall responsibility for the profit/loss/growth achieved within key accounts.
6. Ensuring the delivery of high-quality work and service to encourage clients to return to us over a prolonged period.
What we are looking for:
The successful candidate will have the following relevant experience:
1. Education to graduate/degree standard in a related discipline.
2. Demonstrable experience of managing and growing large accounts in a healthcare or digital/comms agency environment.
3. Excellent organization skills, attention to detail for proofing, deadlines, and estimating.
4. A positive, pro-active attitude and ability to work well as part of a team.
5. A strong awareness and aptitude for marketing.
6. High standard of oral and written English and excellent communication skills.
7. Excellent presentation skills, comfortable with client pitches.
8. Good financial/commercial awareness.
9. Computer literacy with main MS Office software.
Desirable experience and qualifications:
1. Healthcare/life sciences knowledge and experience.
2. Digitally savvy.
3. Graduate or post-grad marketing/digital qualifications.
4. Experience in project managing content/material development, e.g., technical copywriting and referencing.
5. Veeva literate and ABPI qualified.
What will we offer you?
1. City centre based ‘home’ (office) with free parking nearby.
2. Development, training, and progression opportunities with regular reviews.
3. Unlimited access to Udemy online learning academy courses.
4. 25 days annual leave (plus bank holidays), rising after 5 years’ service - to additional holidays or the equivalent in salary increase.
5. Following successful completion of the probationary period, automatic enrolment into contributed IGNIFI Personal Pension, Group Life Assurance, Yulife, and Medicash Schemes.
If you are keen on joining us, please email your CV and a short covering letter with relevant experience to: (url removed). Interested? Get in touch today.
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