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21D Clinical Ltd. is a healthcare and technology business specializing in guided full-mouth dental rehabilitation. The company provides a full jaw implant rehabilitation solution using a computer-guided implant delivery system, enabling quick and precise implant and prosthetic teeth delivery. 21D believes in making this solution accessible to all individuals who require it and has a team of experienced clinicians, nurses, patient coordinators, designers, and fabricators.
This is a full-time hybrid role for a Patient Coordinator at 21D Clinical Ltd. The Patient Coordinator will be responsible for phone etiquette and appointment scheduling. This role is located in Warrington with the flexibility for work from home.
* Shifts:
* 8:00 AM to 4:00 PM
* 2:00 PM to 10:00 PM (on a rota basis)
* Weekend Coverage: 1-2 weekend days on rota, with a day off during the week
* Total Hours: 40 hours per week
Key Responsibilities:
* Demonstrate success in sales, with a minimum of 2 years’ experience in a sales environment.
* Possess a positive ‘can-do’ attitude.
* Communicate ideas and concepts effectively and quickly.
* Break down complex topics into simple, clear explanations.
* Maintain a high level of stress management and handle challenges effectively.
* Work directly with the CEO and other senior team members when necessary.
* Be self-organized, able to self-audit and self-assess, and provide clear task updates.
* Own mistakes and demonstrate a growth mindset.
* Show resilience, ambition, and a commitment to continuous self-improvement.
* Thrive in a fast-paced, high-demand environment.
Skills & Qualifications:
* Demonstrated success in a sales environment (minimum 2 years).
* Ability to handle stress and maintain focus in challenging situations.
* Strong communication skills, capable of conveying complex ideas simply.
* Self-motivated with excellent time management and organizational skills.
* A growth mindset, with a focus on continuous learning and improvement.
There are opportunities for growth within the company based on your performance and attitude. Your progress will be assessed by your team leader and senior management.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
* Dentists
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