Service Manager required. Our client is a long-standing family business that has been in the agricultural and ground care industry for over 100 years. They are now looking for a Service Manager due to the growth of the business. This position will be for the Tingewick depot.
Successful candidates will:
1. Organise and manage a team of skilled engineers.
2. Coordinate with other departments to ensure parts availability and efficient time management.
3. Manage and optimise call outs and ensure all customers are being delivered first-class service.
4. Manage all aspects of the service team and workshop.
5. Develop and maintain relationships with valued customers.
6. Maintain WIP at a manageable level in line with company policy.
Service Manager Job Requirements:
1. Experience as a Service Manager in this industry (or in a transferable relevant industry) or an experienced Engineer looking to step up to management.
2. Excellent understanding of the machinery and the seasonal pressure for our customers and the business.
3. A skilled communicator, enabling effective communication with engineers and customers.
4. Experience working to challenging deadlines in a time-sensitive environment.
5. Ability to work well under pressure.
6. Willingness to work some Saturday mornings during busy periods.
Service Manager Salary & Benefits:
1. Salary: £35,000 - £45,000
2. Working hours: Monday - Friday 8am - 5.30pm
3. Holiday Package: 24 days + 8BH
4. Company Vehicle
5. Life Assurance including dependent's pension.
6. Ongoing training as required.
7. Pension - 3% employee contribution and 7% employer contribution.
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex, operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR, by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
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