We are seeking a Hire Desk Controller to join our Customer Service Team in Grays.
The role involves managing inbound customer inquiries, onboarding new accounts, providing quotes, and driving revenue performance through effective customer service.
The position offers a competitive salary, 25 days of annual leave plus bank holidays, Life Assurance, a health cash plan, an auto-enrollment pension scheme, and lifestyle benefits.
Ideal candidates should have experience in account management or customer service in a B2B environment, excellent communication skills, and the ability to work under pressure.
Responsibilities include:
1. Handling customer queries
2. Ensuring accurate order data capture
3. Maintaining strong interdepartmental relationships
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