The Mandeville Practice, a dynamic and growing practice in Bucks, has an exciting opportunity for a motivated, enthusiastic and experienced Healthcare Assistant to join our team.
The successful candidate would maintain our values of excellent patient care and join our vision of meeting the health needs of our diverse population. Previous experience of working as a HCA in a NHS GP Practice would be advantageous.
The successful candidate would work as part of an excellent administrative and a multidisciplinary clinical team (including GPs, Nurse Practitioners, Nurses, and Clinical Pharmacists).
We aim to develop positive, supportive and professional relationships with every patient, clinician and allied professionals that we come in contact with.
We use Emis Web clinical system.
Working hours: Minimum 37.5 hours per week.
Main duties of the job
To assist in patient care and practice related duties as directed by and under the supervision of a registered healthcare professional. The post holder will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.
Clinical Responsibilities
1. Work under supervision of the clinicians in providing patient care.
2. Assist in Minor Surgery Clinics.
3. Run Chronic Disease Management Clinics.
Job responsibilities
Primary Responsibilities
* Undertake new patient and NHS health checks.
* Support the practice nurse with health promotion programmes.
* Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately.
* Facilitate routine and 24-hour BP monitoring, advising patients accordingly.
* Undertake wound care, dressings and other clinical tasks as required.
* Support the practice nurse with the management of chronic disease clinics.
* Carry out BMI checks as directed.
* Act as a chaperone as required.
* When trained, undertake venepuncture.
* When trained, administer flu vaccinations.
* When trained, carry out ear irrigation under the supervision of the practice nurse.
* Carry out ECGs as requested.
* Ensure specimens are recorded and ready for onward transportation.
* Provide support during minor operations as required.
* Ensure the clinical area is adequately stocked and prepared for each session.
* Ensure clinical waste is removed from the clinical area and sharps bins replaced in accordance with the practice IPC policy.
* Deliver opportunistic health promotion where appropriate.
* Carry out any other tasks as directed by the lead nurse in support of patient care.
Secondary Responsibilities
* Participate in practice audit as directed by the audit lead.
* Participate in local initiatives to enhance service delivery and patient care.
* Support and participate in shared learning within the practice.
* Complete opening and closing procedures in accordance with the duty rota.
Person Specification
Qualifications
* GCSE grade A to C in English and Maths.
* Qualified to NVQ level 3 in Health and Social Care.
* Literate and able to perform basic numerical calculations.
* Fluent in spoken and written English.
* Ability to accurately receive, record and relay information both verbally and in writing.
* Ability to store and retrieve files from numerical, alphabetical and computerised filing systems.
* Computer skills including working with the EMIS Web clinical system.
* Ability to work on own initiative.
* Ability to organise delegated work.
* Health Care Support Experience.
* Phlebotomy.
* Experience of working as a healthcare assistant or equivalent.
* Knowledge of local community and understanding of a multi-cultural, racially diverse population.
* Awareness of health and safety issues in the workplace.
* Understanding of the need to keep and maintain accurate records.
* Understanding of equal opportunities.
* Understanding of the importance of patient confidentiality and the consequences of breaking confidentiality.
* Ability to work as part of a multidisciplinary, multi-agency primary care team.
* Polite and helpful manner.
* Enthusiasm to learn.
* Openness to explore alternative working practices.
* Flexible with working hours.
* Must have Hepatitis B/Covid Vaccine or be willing to undergo a vaccination programme.
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