Wachusett Brew Yard
Barrel One Collective
Lead Ambassador
Raise the Bar. Lead by Example.
Wachusett Brew Yard is looking for a passionate and experienced hospitality pro to serve as our Lead Ambassador-a frontline leadership role that ensures smooth service and exceptional guest experiences without formal supervisory duties. If you love craft beer, have solid restaurant chops, and enjoy energizing a team while delivering high standards, this is the role for you.
What You'll Do:
* Serve guests with top-tier customer service and genuine hospitality
* Support and guide front-of-house staff to keep service flowing smoothly
* Pour beers, fill growlers, and talk guests through our offerings with confidence and enthusiasm
* Foster a positive, pride-filled team environment through your presence and example
* Maintain a clean, organized space that reflects our standards and values
* Ensure safety and compliance, including age verification for all alcohol service
* Operate POS system, handle cash drawer with accuracy, and follow opening/closing procedures
What You Bring:
* Previous experience in a high-volume hospitality or bar setting
* Knowledge of craft beer and a curiosity to learn more
* Excellent communication and guest engagement skills
* A calm, confident presence and a team-first mindset
* Dependability, professionalism, and attention to detail
* Ability to thrive in a fast-paced, sometimes loud or hot/cold environment
* TIPS certification (required)
Why Work With Us:
* Be part of the growing Barrel One Collective family and a standout destination in Worcester
* Flexible part-time hours in a fun, community-oriented atmosphere
* Opportunity to contribute to a growing and dynamic hospitality brand
* Work alongside a team that takes pride in what they pour, serve, and represent
Bring your energy, lead with passion, and help shape the guest experience at Wachusett Brew Yard. Apply now!
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