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Ensure the effective and efficient operation of Oracle FCC supporting all our Entities.
Streamline financial consolidation and close processes.
Provide comprehensive user support and training.
Maintain compliance with relevant financial reporting standards
Implementation Support
Conduct an initial assessment of current financial processes and system setup.
Assist in the configuration and customization of Oracle FCC for business needs.
Support data migration from legacy systems into Oracle FCC.
Monthly Close Support
Provide ongoing assistance during the monthly closing cycle, including troubleshooting and issue resolution.
Ensure timely consolidation of financial data and reporting.
User Training and Support
Develop and deliver training programs for Users, focusing on key functionalities of Oracle FCC.
Provide user manuals and documentation tailored to the telecommunications sector.
Establish a dedicated helpdesk for real-time support and issue resolution.
Process Optimization
Analyze and recommend improvements to existing consolidation workflows.
Implement automation tools to enhance efficiency in the close process.
Reporting and Analytics Support
Develop standard financial reports and dashboards for management insights.
Assist users in creating custom reports to meet specific business needs.
Ongoing Maintenance and Upgrades
Provide regular system maintenance, including performance monitoring and updates.
Ensure timely application of patches and upgrades to keep the system current.
Compliance and Best Practices
Monitor compliance with relevant financial regulations and reporting standards.
Stay updated on industry best practices and provide recommendations for improvements.
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