NHS 111 Integrated Urgent Care Clinical Advisor
South Central Ambulance Service NHS Foundation Trust
Do you want to make a difference during these unprecedented, uncertain times?
We have exciting opportunities for reliable and passionate nurses or paramedics to give 100% patient care in a controlled environment.
Are you looking for a role with less physical demands and flexible hours? We offer a variety of shift patterns.
NHS 111 Clinical Advisors salary: Band 6 (£35,392 - £42,618 pro rata, per annum) + unsocial hours allowance as per Section 2 Agenda for Change.
Main duties of the job
Working with NHS 111 is a demanding but highly rewarding career where you'll realise you're making a difference to patients who use the service every day.
Calls will be directed to you when patients require clinical advice. By using a combination of your triage experience and our NHS Pathways software, you'll ensure the patient receives the most suitable treatment tailored to their needs. Treatment can range from self-care and advice to referring patients to other services.
You need to be a good communicator with an excellent telephone manner. It is essential that you are computer literate and keen to learn new skills. You must be passionate about high quality patient care and be caring and able to remain calm under pressure.
Training:
You will need to be able to commit to a 9 week full time training programme which will be fully paid. The 9 weeks training consists of classroom based training, listening to calls and coaching in the call centre and learning the clinical part of pathways.
About us
* Training and support from our dedicated in-house education team
* A nationally recognised qualification in Pathways
* Access to continual professional development and opportunities within SCAS and the NHS
* Occupational Health support along with an Employee Assistance Programme
* Enrolment into the NHS Pension Scheme
* NHS discounts in over 200 stores including holidays, days out, car insurance, restaurants and clothing
Disability support
Tell us if you have a disability when you apply and we can offer reasonable adjustments to help with the formal interview and assessment.
There are more details on the job description and person specification attached to this advert. Please read them carefully before you apply.
Please be advised that we reserve the right to close this campaign earlier than the advertised closing date.
Job responsibilities
* NMC registration
* HCPC registration
* At least 3 years minimum post registration experience
* Ability to remain calm under pressure
* Good level of computer literacy
* Ability to communicate effectively
* Recent professional clinical experience
* Prepared to work 5/8 weekends in a 4 week period (shifts are 6/8 hours in length)
* Motivated towards further professional development
* Understanding of Clinical Governance and audit practices
* Flexible working approach
Person Specification
Qualifications
* Registered General Nurse (RN1, RNA), Specialist Practitioner or Paramedic
* Valid registration with NMC / HCPC
* Teaching or assessing qualification
Experience
* Recent professional experience
* Experience of dealing with emotionally charged situations
* Previous experience in a call centre environment such as NHS Direct
* Supervisory/coaching/mentoring experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South Central Ambulance Service NHS Foundation Trust
£37,338 to £44,962 a year pro rata, per annum
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