Castle Retirement Village based in Berkhamstead is on the lookout a Wellbeing Coach to cover over holidays and sickness. Shift pattern: Day shifts 8am - 8pm available and night shifts 8pm - 8am available. In this role, you will be responsible for ensuring the safety and well-being of our residents during emergencies. Your primary duties will include: Responding promptly to emergency calls within the retirement village. Assessing the nature of emergencies and providing appropriate assistance. Administering first aid and basic medical care when necessary. Coordinating with emergency services (police, fire department, ambulance) as required. Communicating effectively with residents, families, and staff during emergency situations. Maintaining accurate records of incidents and actions taken. Moral and emotional support to our residents Requirements: Proven experience as an emergency responder, EMT, or similar role preferred. Certification in CPR/ First Aid required. Educated to NVQ Level 3 Strong interpersonal and communication skills. Ability to remain calm and composed during stressful situations. Empathy and understanding of the needs of elderly residents. Physical ability to respond quickly to emergencies and assist residents as needed. Benefits: Medicash, Free Eye Test, Life Assurance, Holidays 25 days, Birthday Off, Volunteering Days up to 3 in the year, Enhanced sick pay (after 6 months of service), Enhanced Maternity, Enhanced Paternity and Cycle to work Scheme plus much more