Job summary Retail Catering Assistant The catering assistant role is responsible for serving and greeting customers in a friendly and efficient manner, promoting coffee consumption by educating customers on various coffee types at coffee outlets at Epsom and St Helier University Hospitals NHS Trust, This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed the expectations of all patients, staff and various stakeholders. Ensure that all policies and procedures are strictly adhered to in the day-to-day operation of food service to patients and to ensure that a high quality of food is delivered. Salary £13.15 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change Proposed Interview Date - TBC Main duties of the job The catering assistant is responsible for serving and greeting customers in a friendly and efficient manner in the hospitality outlets at Epsom and St Helier University Hospitals NHS Trust. This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed the expectations ofall patients, staff and various stakeholders. This role is mainly to work in the Subway as a Sandwich Artist but the role requires work in other retail outlets if required. Contracts available: 1 - Permanent - 37.5 hours per week, 5 out of 7 days. About us Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers. Date posted 17 February 2025 Pay scheme Other Salary £13.15 an hour per hour - LLW Contract Permanent Working pattern Full-time, Flexible working Reference number 343-NN-6949969-FM-HM Job locations St Helier Hospital Wrythe Ln, Sutton, Carshalton SM5 1AA Job description Job responsibilities Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification. Salary £13.15 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change Job description Job responsibilities Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification. Salary £13.15 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change Person Specification Qualifications Essential Good level of spoken and written English Desirable Level 2 Food Safety or working towards, must be available to undertake mandatory training at short notice to comply with Food Safety Experience Essential Subway experience Retail High street experience Desirable Catering and Hospitality experience Great customer service delivery Knowledge and Skills Essential Good level of literacy and numeracy Desirable Knowledge of allergens and cultural needs Person Specification Qualifications Essential Good level of spoken and written English Desirable Level 2 Food Safety or working towards, must be available to undertake mandatory training at short notice to comply with Food Safety Experience Essential Subway experience Retail High street experience Desirable Catering and Hospitality experience Great customer service delivery Knowledge and Skills Essential Good level of literacy and numeracy Desirable Knowledge of allergens and cultural needs Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Epsom and St Helier University Hospitals NHS Trust Address St Helier Hospital Wrythe Ln, Sutton, Carshalton SM5 1AA Employer's website https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)