Overview
We are looking for a Peer Mentor Support Worker. This is an exciting new opportunity to join our Prison - HMP Norfolk.
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
What you will be doing?
This role is primarily responsible for the development and management of the Peer Mentor service and social inclusion category, whilst actively promoting this service across the county. You will be required to recruit, train and supervise the peer mentors.
This role will be remote based with the requirement to travel throughout the county meeting service users in custody and upon release from prison; also co-location with probation services across a range of mandated locations. There is an element of working from home.
You will be required to manage a diverse case load with a range of complexities and risk levels. You will be responsible for completing comprehensive assessments, creating a collaborative action plan, maintaining accurate record keeping throughout.
You will be responsible for adhering to the targets set by Forward and the local commissioners. Co-operative working relationships with other partner agencies and probation staff are vital to this role.
* Main duties will include:
* Completing comprehensive assessments and managing risks in conjunction with probation.
* Creating a collaborative action plan.
* Promote, recruit, train and supervise peer mentors.
* Effectively assign peer mentors to clients using robust risk assessing.
* Maintaining accurate record keeping throughout.
* Review ongoing support by liaising closely with other agencies, namely probation services.
* Meet required KPI’s to corresponding deadlines.
What we are looking for?
* Knowledge of the issues facing service users in the criminal justice sector.
* Experience of managing peer mentors and/or volunteers.
* Demonstrable experience of managing caseloads, carrying out risk/comprehensive assessments, SMART action plans and effective case records.
* Ability to recruit, supervise, coordinate and deliver training to peer mentors and/or volunteers.
* Experience of delivering both 1:1 and group-work interventions using motivational techniques.
* Knowledge of and commitment to the process of reducing re-offending.
* Have the ability to organise workload, ensuring effective time management and prioritisation to meet targets.
* Ability to work in a fast-paced changing environment.
* Ability to communicate clearly and concisely with effective listening skills.
* Quick thinking with a high level use of initiative.
* A relevant qualification in criminal justice/social care or relevant experience in a comparable role.
What we offer
* Training and development opportunities.
* Flexible working.
* Simply Health Cashback Scheme (Optional).
* Season Ticket Loan Scheme.
* Cycle to work scheme.
* Crisis Loan Scheme.
* Electric Car Scheme.
* 3 x Wellbeing Days (pro rata'd for part time employees).
* Access to Blue Light Card.
* 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays.
* Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter.
* Death in Service Payment (2x annual salary).
* Critical Illness Insurance (subject to qualifying criteria).
Diversity at Forward Trust
Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Please note the closing date for this role is 29th January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Person specification
Peer Coordinator - Probation Services (PWB) - Job Description
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