OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Vehicle Hire Team, where as the Workshop HGV technician you will be required to carry out repair and maintenance work on both CBVH and customer vehicles in line with CBVH and DVSA standards and guidelines. Working as part of the Transport team, our ideal team member will have previous experience in diagnosing faults on vehicles using the latest diagnostic equipment and must also possess excellent customer service skills. RESPONSIBILITIES The workshop technician will be required to work with a team of technicians to repair and maintain the vehicles owned by Close Brothers Vehicle Hire or operated by CBVH customers in line with CBVH and DVSA standards and guidelines. Their duties will include mechanical repairs, cosmetic repairs, preparation of vehicles for MOT testing and taking the vehicles to MOT, as well as routine 6 weekly safety inspections and B services. They will be required to have a good knowledge of the latest vehicle legislation as well as the technical equipment used within the workshop. The workshop technician may be required to work shifts, or possibly operate from a mobile repair vehicle if so, required by the business. They may also be required to attend breakdowns. The workshop HGV technician will be based from Ilkeston. Performance of all maintenance services according to the manufacturer's instructions and according to the maintenance schedule/Service processor. All visual inspections, adjustment operations, adjustments, operating fluid changes and additions, replacement of worn equipment (e.g., brake linings). Resetting of the maintenance system. Cleaning and care of the customer vehicle. Responsible for repairing and servicing of vehicles booked into the workshop. Carrying out warranty repairs to manufacturers guidelines. Stripping, fitting and replacing components on vehicles. Dealing and resolving customer queries. Ensuring that their jobs and deadlines are met WE WOULD LOVE TO HEAR FROM YOU IF ARE/HAVE: A hard-working person that is tenacious and resilient with a strong desire to exceed the customers’ expectations Strong ability to plan and organise. Practical problem-solving ability Enthusiasm and drive for getting the job done with evidence of “going the extra mile” coupled with strong client focus, a flexible and resilient attitude. Able to demonstrate an understanding of the business. Great interpersonal skills both written and verbal Excellent diagnostic skills. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: City & Guilds Repair and Servicing of commercial vehicles 383 Parts 1,2 &3 or equivalent LCV experience would be advantageous. HGV CE,C1E licence. We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term. To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers To find out more about life at Close Brothers:https://www.closebrothers.com/life-close-brothers374017299-899295541 To find out more about our benefits:https://www.closebrothers.com/employee-benefits To find out more about our commitment to creating an inclusive environment:Our Responsibility - Diversity and inclusion ¦ Close Brothers Group LI-CBVH LI-TW1 LI-Onsite