A Reception health navigator plays a vital role in providing front-line support for patients and ensuring the smooth running of the practice. Responsibilities include managing patient appointments, handling enquiries, maintaining records, patient registrations and supporting the clinical team with administrative tasks. Details contained in this job description are not exhaustive and are subject to change. The role requires excellent communication, organisation, and the ability to work in a fast-paced environment while maintaining patient confidentiality and delivering outstanding customer service.