A GPA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.
Main duties of the job
1. Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
2. Extracting all information from clinical letters that needs coding and adding to notes
3. Arranging appointments, referrals, tests and follow up appointments of patients
4. Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
5. Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
6. Explaining treatment procedures to patients
7. Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what's available for you here at The Dudley Group.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Job responsibilities
1. Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
2. Extracting all information from clinical letters that needs coding and adding to notes
3. Arranging appointments, referrals, tests and follow up appointments of patients
4. Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
5. Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
6. Explaining treatment procedures to patients
7. Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
Person Specification
Qualifications
* Good general level of education to GCSE (A* - C Grade) or equivalent
* NVQ Level 3 in Health and Social Care
* Experience of EMIS and GP practice
* Proficient in the use of IT e.g. MS Office Outlook, Excel working with spreadsheets and databases.
Skills
* Shows good analytical skills
* Shows good planning and organisational skills
Approach/Values
* Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role
* Demonstrate alignment with the values and beliefs of the Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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