Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Duty Manager
The Duty Manager reports directly to the General Manager and acts on their behalf in their absence. They are responsible for the entire operation including Food and Beverage, Rooms, Guest Experience, and Sales and Marketing. Your role is to enforce standards and guarantee a consistently high-quality guest experience. You will coordinate all aspects of the operation to ensure that each outlet functions at an optimal level in key areas including service, revenue generation, and cost management. You will create a culture that is service-focused, positive, and driven to succeed, open to change, and creative in approach. You will foster talent within the department to ensure that all reporting HODs and talents are effective in their current roles and developed to the next level.
Carry out Duty Management shifts according to DM ROTA and business needs.
Additional Information
40 Hours per week.
Shift Times: Early shifts & Late Shifts
Flexibility: Monday - Sunday
Salary: To be confirmed
Skills: Opera Cloud, Leadership, ability to handle complex situations and guest queries, working under pressure, dealing with complaints, managing delayed flights, assisting other departments as needed, H&S awareness, Fire Marshall, and First Aid will be an advantage.
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