Robert Half Office Team are currently recruiting for a HRBP on an Interim contract based in Chiswick. You must have Retail and Multi-Site experience. Job Purpose and Mission Operates as a strategic business partner to the retail business to develop and deliver comprehensive HR services. Driving capability, improving business performance through coaching and developing the retail leadership teams underpinned by the guiding principles. 1 Partner with the central talent, learning & reward teams to effectively manage succession and key talent planning, achieving the defined company strategy. Support partners to in defining a meaningful developmental opportunities for personal growth. Lead succession planning and mid/end of year calibration process for UK operations ensuring alignment and consistency in talent assessment. 2 Lead diversity and inclusion initiatives in the region. Act as ambassador for partner networks, sharing partner stories to improve engagement in the region. 3 Provide HR training and support to field leadership teams, enabling them to handle first line management of basic partner issues & any identified performance concerns. 4 Coach and guide field leadership on ER processes and compliance matters. Risk management of ER cases, through a systematic and analytical approach and sharing of best practises across the regions. Actively manage complex ER matters and ET claims. Ensure full adherence, utilization and compliance of all company HR tools, practices and policies. 5 Act as change agent in managing organisational change, including activities such as restructures, compulsory redundancies and severance schemes. 6 Provide support training and guidance to an HR advisor to enable effective delivery of HR services to the field teams. 7 Identify and recommend training and development needs. Implement appropriate training programmes and manage their delivery, both for businesses as usual and ad hoc requirements. 8 Lead in all regional recruitment activities by collaborating with the talent acquisition team and opportunity hiring partners to effectively execute our growth agenda. Develop and implement comprehensive regional talent acquisition strategies. 9 Coach and mentor leadership teams to drive capability, engagement and improve performance across the retail network. 10 Partner with the field leadership and HR and finance partners to identify the root cause of store/district/regional performance issues inc. high turnover, labour overspending. Address and resolve these issues using a systematic and analytical approach. 11 Analyse key metrics, identify trends then support the creation and implementation of action plans to improve business performance and drive partner engagement across UK Retail. 12 Be accountable for delivering key HR KPIs including but not limited to employee turnover, apprenticeships, Attensi completion, key talent programme success rates. Support the delivery of regional and the UK strategic plan. 13 Lead and champion continuous improvement programs, and act as a change agent. 14 Partner with relevant support centre functions to ensure delivery, implementation and embedding of key operational/business initiatives. 15 Communicate to and update UK business on, all relevant/new employment laws and regulations, ensure compliance in all aspects, and minimise risk to the partners, customers and business. 16 Support the implementation and quality assurance of retail training programmes for all store roles (inc DM). Collaborate with the learning team to measure learning and development interventions and talent on boarding. Recommend solutions for continuous improvement. 17 Support and implement the work of learning and resourcing professionals for both retail and non-retail learning and engagement strategies and programmes from EMEA. 18 Conduct needs assessment to determine gaps and leverage partner development, processes and systems to enhance organization effectiveness, leadership development, succession planning, performance management, team development and partner capabilities. 19 Drive initiatives to support the licensing business ensuring a cross ownership approach where possible 20 Any other ad hoc duties as required Key Job Dimensions No direct budgetary or supplier management Responsible for driving internal collaboration and knowledge sharing for the purpose of improving organisational performance and effectiveness. Achieving regulatory compliance. Drive increase capability in field leadership team Knowledge, Skills and Experience Minimum of 2 years experience in an HR business partner or similar role, preferrable in a fast paces and dynamic environment. Experience in driving organisational development and change management efforts, supporting implementations and adoption of new initiatives. Can take complex concepts and convey them to all levels of the business using language that is clear and precise. Demonstrated ability to coach and guide field leadership. Demonstrated experience in delivering training programs. Strong professionalism understands confidentiality and acts with integrity in all dealings. Demonstrated strong organisational skills, a commitment and ability to follow tasks through to completion, the ability to work in a methodical and detailed manner, whilst managing and prioritising multiple and sometimes conflicting tasks, is essential. Demonstrated excellent customer focus, with a pro-active, mature, positive, action-orientated, and 'can-do' attitude is essential. Ability to critically review existing practices, processes and procedures and recommend continuous improvement to develop and implement best practise HR initiatives. Excellent communication, interpersonal and influencing skills with the ability to build relationships and collaborate effectively at all levels. Ability to work in changing environments. Demonstrated ability to work independently as well as part of a team. CIPD qualification (part or fully qualified). Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. 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