SENIOR RESOURCE MANAGER (Strategy & Design)
Location: London
Hybrid Working: 4 days (Monday - Thursday) in the office, Friday WFH
Salary: £45,000 - £55,000
Job Brief
We're looking for a Senior Resource Manager to become a vital part of our team, ensuring the seamless day-to-day running of the Strategy and Design departments. You'll play a key role in resource allocation, workflow management, and maintaining accurate project tracking through our resource management tool, Float.
About You
* Experience: You've worked as a resource manager in a creative agency and understand the workflows within Strategy and Design teams.
* Skills: Excellent interpersonal skills with the ability to communicate effectively across teams at all levels.
* Proactive: Skilled at identifying resource gaps and communicating staffing needs.
Your Key Responsibilities
Resource Management
* Oversee the daily workflow of Strategy and Design teams using Float, ensuring clear deliverables and priorities.
* Maintain quality control for all briefs entering these departments.
* Manage long-term resource planning for Client Services and Project Management teams, identifying capacity throughout the year.
* Collaborate with department heads to ensure the right people are assigned to the right briefs.
* Provide timely communication between departments to ensure smooth operations.
* Contribute to long-term forecasting for Strategy, Design, and Client Services teams.
Operations
* Partner with the Head of Strategy and Head of Client Services to refine workflows and improve utilisation reporting.
Freelance Management & Finance
* Manage freelancer sourcing and relationships, maintaining a network of trusted freelancers.
* Support the Production team with freelance contracts, interviews, and onboarding/offboarding.
* Monitor freelance budgets, track spending, and troubleshoot timesheet or payment issues.
* Oversee contract management and ensure IR35 compliance.
* Approve holiday requests and address capacity concerns.
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