About the Role
As a Motoring Operations Manager at Halfords, you will play a vital role in driving business performance and delivering exceptional customer experience. With our focus on motoring services and electric mobility, we are looking for an experienced professional to join our team.
This exciting opportunity will see you work closely with the Centre Manager to provide productive management and leadership, focusing on profitability and customer satisfaction. Your technical and mechanical expertise, combined with your coaching and training abilities, will enable you to drive success in this dynamic environment.
Key Responsibilities
* Deliver high customer satisfaction through effective management practices.
* Cultivate a culture of continuous improvement, ensuring compliance with health and safety standards.
* Provide coaching and training to colleagues, enhancing their skills and knowledge.
* Maintain accurate records and reports, supporting data-driven decision-making.
What You Will Need
To succeed in this role, you will require:
* A valid driving license.
* Excellent communication and interpersonal skills.
* Technical and mechanical knowledge, with experience in a similar environment.
* Ability to work independently and as part of a team.
What We Offer
In return for your hard work and dedication, you can expect:
* An estimated annual salary of £41,100 (based on 5 days a week, excluding Sundays).
* A competitive bonus scheme, offering up to £9,200 per annum.
* A comprehensive benefits package, including 5.6 weeks' annual leave, discounts on garage bills and retail products, and more.
* Opportunities for career growth and development, with access to hybrid training and industry-recognized qualifications.
Company Overview
Halfords is the UK's leading retailer of motoring and cycling products and services, as well as the largest Automotive service, maintenance and repair business. We are committed to creating an inclusive workplace, where diversity and equal opportunities thrive.