Operations Manager
We are seeking an experienced Operations Manager with knowledge and expertise in the Safeguarding of vulnerable people.
Position: Operations Manager
Location: Harrow
Hours: Full-time, Monday to Friday 9am to 5pm
Salary: £40k negotiable
Contract: Permanent
Benefits: 3% pension, 26 days holiday per year plus Bank Holidays, free parking, hybrid working, Employee assistance programme, great public transport links
Closing Date: 13th February 2025
The Role
You will be operationally responsible for the effective, efficient and safe management of the Carers centre and activities. This includes the management of staff, buildings, projects and systems ensuring the mission of the charity (i.e. supporting unpaid carers) is fulfilled.
Key responsibilities include:
• Deputising for the CEO
• Managing and mentoring the team of Project Managers
• Ensuring the recruitment, training and personal development processes are correctly adhered to
• Providing support and advice with regards to HR matters within the organisation
• Co-ordinating the set-up of new projects and services
• Writing and contributing to new funding applications
• Monitoring and evaluating outcomes in line with contracts & KPIs
• Monthly audit and review of our quality management system ISO9001 2015
• Carrying out audits and tracking of policy, procedure essential f...