Are you passionate about animals and providing outstanding customer service? Lawrie Vet Group is seeking a dedicated Full-Time Receptionist to join our team and become the welcoming face at the heart of our practice.
We are a busy and dynamic veterinary group, not your average practice. As an exotic animal referral centre, our team handles a wide range of animals, from adorable kittens to fascinating reptiles - ensuring no two days are ever the same!
Role Overview
As a Full-Time Receptionist, you will work 40 hours per week across our Cumbernauld, Falkirk, and Laurieston branches, with occasional support at our new Bo'ness clinic. You will also be required to cover reception every 4th Saturday as part of your rota.
Key Responsibilities:
1. Serve as the first point of contact for clients and their pets
2. Manage appointments, answer calls, and ensure smooth day-to-day operations
3. Collaborate with a passionate and caring team
4. Ensure every client's visit is a positive experience for both pets and owners
In addition to a competitive salary, you will benefit from:
1. 6.6 Weeks annual leave
2. Additional annual leave for your birthday which will be added to your holiday allowance
3. Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
4. Cycle to work scheme
5. Initiatives focused on employee wellbeing
6. Non-accidental injury support
7. Learning and development opportunities via the IVC Evidensia Academy
8. Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
9. Pension scheme
10. Discounted staff pet care
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