Role : 3rd Line Telecoms Engineer Location : Gateshead Salary : £35,000 - £40,000 ( Car) We are looking for a skilled 3rd Line Telecoms Engineer to join one of the UK's fastest-growing MSPs. In this role, you will act as a technical expert, providing advanced support for telecoms infrastructure and working on exciting projects to enhance and optimise communication systems. You'll collaborate with a highly skilled team, contribute to complex solutions, and play a pivotal role in delivering cutting-edge services to a diverse client base. The company offers a vibrant and collaborative environment, hybrid working, and access to industry-leading training and certifications to accelerate your career. Exclusive Benefits: Highly Competitive Annual Salary (£35,000 - £40,000) Hybrid Working (2 Days) Company Car / Car Allowance 28 Days Annual Leave (8 Days BH) Pension Contribution Social Days & Events Birthday Holidays Paid Training & Certifications Gym Membership Clear Cut Progression Plan Key Requirements: 3 Years Telecoms Experience (MSP or Service Provider Environment) Strong VoIP Configuration and Troubleshooting Skills (e.g., SIP, PBX Systems) Networking Knowledge: Advanced understanding of switches, routers, and firewalls (e.g., Cisco, Fortinet) Experience with UCaaS Platforms (e.g., Microsoft Teams Phone, Zoom Phone) Familiarity with SIP Trunking, QoS, and Monitoring Tools Desirable Skills: Certifications such as CCNP, or vendor-specific telecoms/UC certifications Exposure to cloud telecom solutions (e.g., Azure, AWS) If you are interested in this role, please click APPLY NOW and attach your CV for immediate consideration. I will be in touch ASAP ADZN1_UKTJ