Product Owner - Salesforce
Department: Technology
Employment Type: Permanent
Location: London
Description
The Role
As a Technical Product Owner for the Sales Platform at The Instant Group, you will serve as the primary liaison between our product management, sales workflow experts, and development teams. You will be responsible for translating product, sales, and system requirements into technical specifications, ensuring alignment between the product and sales vision and the technical implementation. The ideal candidate would possess a strong technical background and/or have extensive experience in managing integrated platforms, excellent communication skills, and a deep understanding of Agile methodologies.
What will you be doing?
* Collaborate with key stakeholders (sales, marketing, customer support, etc.) to gather and analyze business requirements for the Sales Platform.
* Work with internal and external developers, administrators, and consultants to configure the Sales platform to meet business requirements.
* Oversee the integration of Sales Platform with other enterprise systems (e.g., ERP, marketing automation, support platforms) and third-party tools to ensure seamless data flow across the organization.
* Identify integration points and work with technical teams to define the architecture and implement necessary integrations using APIs, middleware, or other tools.
* Write detailed user stories, acceptance criteria, and maintain a product backlog focused on the Sales Platform and integration-related features.
* Understand the Sales Platform capabilities to support the business processes, ideally also familiar with data structures and relationships and experience of using these.
Who are we looking for?
* Alignment with our company behaviours: Play To Win, Own Your Outcome, Solve It Together, Help Each Other Grow.
* Extensive experience in Salesforce administration and environment management.
* Proficient in Salesforce Connect, apex triggers, and integration marketplace; strong technical understanding preferred.
* Proven Technical or Salesforce Product Owner in Agile environments, skilled in stakeholder management and prioritization.
* Exceptional communication, analytical, and problem-solving skills.
* Experienced in writing requirements, managing backlogs, and collaborating with cross-functional teams.
* Proficient with APIs, Agile tools (e.g., JIRA, Confluence), and software development methodologies; Agile certification is a plus.
Whats in it for you?
* Competitive pay scales reviewed annually.
* Discretionary annual company bonus.
* Private healthcare and life cover.
* Hybrid working with a focus on connectivity, flexibility, and bigger relationships as part of our workplace experience strategy.
* Bespoke training programmes and our bespoke ‘Instant Learning’ portal.
* Reward Gateway (discounts!).
* Wellbeing Centre.
* Global Employee Assistance Programme.
* Brilliant colleague recognition scheme, with quarterly and annual ‘Let’s Celebrate’ awards (with great prizes!).
* Generous referral scheme.
* Laptop/tech provided.
At The Instant Group, we prioritise our people and our clients. We are committed to fostering diversity, equality, and inclusion, providing equal opportunities in all aspects of employment. Our goal is a workforce that truly reflects society and our customers, creating an environment where every employee feels respected and empowered. When hiring or promoting from within, we see diverse experiences from a variety of backgrounds and welcome all applications regardless of age, gender, race, ethnicity, sexual orientation, religion, disability status, or any other dimensions of diversity. Should you need any reasonable adjustments made to this application process, please dont hesitate to let us know. We use AI to help us assess applications fairly and objectively.
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