Customer service advisor

CUSTOMER SERVICE ADVISORS - AFTERSALES

STOCKTON ON TEES

This role requires you to work 5 days out of 7, which may include weekends and bank holidays.

Barker and Stonehouse is a family-run company founded in 1946 with great products and superb presentation. We are looking to recruit enthusiastic and flexible Customer Service Advisors for our Aftersales Team based in Head Office, Stockton on Tees.

Benefits:

* Attractive Salary
* Staff Discount
* Company Pension Scheme
* Death in Service Scheme
* Perkbox Benefit Platform
* 33 days annual leave (including bank holidays) and a further service day after 5 years service
* Employee Assistance Programme

Experience / Requirements for the Role:

* Experience of working in a fast-paced environment
* Excellent computer skills
* Ability to communicate professionally via telephone and in writing
* Ability to prioritise effectively and work under pressure
* Ability to work well as a member of a growing team
* Understand customer needs and provide bespoke solutions
* Self-motivated, enthusiastic, and flexible
* Flexible approach to working hours

Further Information:

You must be willing to work Monday to Sunday (5 days out of 7 which may include weekends and bank holidays).

If you have worked as a Customer Service Advisor, Customer Service Assistant, or Customer Service Administrator, then this role could be for you!

This is an opportunity to develop a career with the most prestigious and established furniture retailer brand in the North East of England. If you are interested in this position, please email your CV to Ruby Walker, Aftersales Supervisor, via rwalker@barkerandstonehouse.co.uk.

Closing Date: 17 January 2025

Only applicants selected for interview will be contacted.

Barker and Stonehouse is an equal opportunities employer.

Job Types: Full-time, Permanent

Pay: £23,836.17 per year

Application question(s):

* Can you work weekends and bank holidays? (please note this role is 5 days working out of 7 days)

Experience:

* Administrative experience: 1 year (preferred)
* Customer service: 1 year (required)

Language:

* English (required)

Licence/Certification:

* Driving Licence (preferred)

Work authorisation:

* United Kingdom (required)

Work Location: In person

Application deadline: 17/01/2025

#J-18808-Ljbffr