Assist with queries from patients relating to issues other than booking appointments (such as queries about hospital appointments, help with signposting, etc) Assist the IT team in online access to medical records and NHS appt Assist the IT team with QOF and invitations for patients, specifically childhood immunisations and cervical screening Support the practices frail and vulnerable patients, supporting frailty reviews and coordinating MDT and palliative care meetings Support the practices ethnic minority patient groups - possibly by setting up a group to assist with translations, national screening programmes etc Support the practices large community of travelling population; specifically around childhood immunisations and other vaccination programmes including that of cervical screening and other national screening programmes Support the practice Safeguarding team with requests for information Support the practice in seasonal vaccination programmes, including the organising of care home and housebound vaccinations General support as and when required.