Roster Support Specialist - Birmingham Roster Support Specialist Salary: £28K CrossCountry, operate more of the countries Rail Network than any other train company. With Cardiff, including Newcastle, Leeds, Sheffield, Manchester, Nottingham, Bristol, Southampton, and Edinburgh. Owned by Arriva, CrossCountry is the most extensive rail network in Britain and the business plays a vital role in connecting tens of thousands of people to work, leisure and education every day. The one Arriva rail purpose is to connect people to opportunities by providing a reliable and friendly train service. So, there is no better time to join us We are looking to recruit a Roster Support Specialist who is passionate about delivering excellent customer service to our passengers and internal partners. This exciting opportunity is based within the Resources Team, Birmingham. You will join our team providing the highest standards of rostering. You will be responsible for delivering roster support by: Assisting with Crew Plan updates regarding admin information as required (leave, detachments, mutual exchanges of duties etc.) Updating internal admin diary with required information Creating daily and weekly status reports and other reports as necessary Creating job card & schedule cards as required Supporting existing team with relevant admin duties for our traincrew colleagues Experience, Knowledge, Qualifications & Training You should be enthusiastic, a good communicator with strong organisational skills, confident with IT and have an eye for detail. A knowledge of a Train Crew conditions and practices would be advantageous. Usual hours of duty are 08.00 to 16.00, with occasional weekend work as required. The training on required systems and tasks to complete will be provided. Closing date for applications: 29th January 2025. We acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.